No show or late cancellation fees
In an effort to prevent customers on unlimited packages (trials or memberships) booking lots of classes and then not showing up, we charge late cancellation and no-show fees.
You can change or cancel your class bookings up to 12 hours before the start of the class and retain any class credits. If you cancel within 12 hours you will forfeit your class credit and be charged a late cancellation fee of $5. If you cancel within 2hrs or don't show up, the charge will increase to $10.
If you have been incorrectly charged for a late cancellation or no show, please email our studio team on email@example.com and then can check this for you.